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IRS phone numbers: Ways to make contact

Phone Numbers and Other Contact Methods

If you need to contact the IRS, there are many ways to do it. Hate to tell you, none of which are really easy for you. Dealing with the IRS can be frustrating at the least. From toll-free phone numbers and emails to live chats, the Internal Revenue Service provides services that make resolving your tax issues easier. This page gives a detailed overview of all the available contact methods for the IRS, including each department’s specific contact number and Live Chat availability. It also gives general info about customer service wait times, hours of operation, and other important phone numbers, like the Identity Protection Specialized Unit. No matter your tax situation, this blog post will provide guidance and help you get in touch with the right people so you can get back on track quickly.

IRS phone numbers
IRS phone numbers

How To Contact the IRS Is by Phone Directly?

Navigating through the IRS system to reach customer service can be challenging. Thankfully, there is a reliable procedure that you can follow in order to connect with an agent and get help with your questions or concerns. Take advantage of this method while it still works! The IRS could make changes to their system over time, possibly altering the way you can connect with an agent. Currently, though, there is one surefire method for talking directly to a real person at the IRS:

1. Dial the IRS toll-free number at (800) 829-1040. The service is available from Monday to Friday from 7 AM to 7 PM.
2. The automated system will ask you to choose the language in which you’d like to communicate.
3. Listen carefully to all the options and select the one that best fits your needs.
4. After selecting an option, pick option 2 for “Personal Income Tax”.
5. Select 1 for “payment or tax history”.
6. Enter 1 for every other question.
7. Press 2 for all other questions.
8. Before you can proceed, you will need your Social Security number, however, hold off on entering it until instructed to do so.
9. Be sure to double-check. You’ll be asked for your Social Security number twice during this process. When prompted, a new menu will follow – make sure to review the options carefully!
10. Select 2 individual tax questions from the menu you got.
11. Press 4 if you need to talk to an IRS agent. You will now be connected with a live IRS customer service representative.

To contact the IRS, call:

Customer service — 800-829-1040
Lost IRS check — 800-829-1954
Refund status — 800-829-4477
Forms and publications — 800-829-3676
Questions about refunds and offsets to IRS liabilities — 800-829-1954
Taxpayer advocate service — 877-777-4778
IRS phone number for tax refund inquiries — 800-829-1040

To pay tax by credit card — Call any of these numbers:

888-PAY-1040 (888-729-1040)
855-9-PAY-TAX (855-972-9829)

Other Ways to Reach a Live Person at the IRS

The IRS offers other ways to connect with an IRS customer service representative. The IRS has different departments, each with a phone line.

1) Visit the Local IRS Office:

Visiting the local Internal Revenue Service (IRS) office is a great way to get personal assistance related to questions or challenges while filing taxes. Live help from trained and experienced IRS agents can provide guidance and detailed instructions on how to complete tax forms and explain many other options an individual might have for filing documents. The offices are open year-round and offer convenient hours that work best for your schedule. While in-person visits require an appointment, it is well worth the effort for individuals needing extra assistance when dealing with complex tax forms.

Contact a Local IRS Taxpayer Advocate (LTA) in Ohio

City Address Phone Fax
Cincinnati 550 Main Street, Room 5111 Cincinnati, OH 45202 513-263-3260 855-824-6407
Cleveland 1240 E. Ninth St., Room 423, Cleveland, OH 44199 216-415-3460 855-824-6409

You can also call the Taxpayer Advocate Service toll-free at 1-877-777-4778, or fill out Form 911, Request for Taxpayer Advocate Service Assistance PDF, and fax or mail it to the following address:

Cincinnati’s mailing address is:
IRS Taxpayer Advocate Service, P.O. Box 2057, Cincinnati, OH 45202.

Local Cleveland Office
IRS Taxpayer Advocate Service, P.O. Box 99709, Cleveland, OH 44199.

IRS Collections Department Phone Number  800-829-3903
IRS Customer Service Phone Number  800-829-0582
All other languages, call 833-553-9895

Local Akron Office

Internal Revenue Service 2 S Main St, Akron, OH 44308

Internal Revenue Service 330-319-9800
To make an appointment 844-545-5640

2) Call Your Taxpayer Advocate Service Center:

The IRS also offers a Taxpayer Advocate Service that can provide help to taxpayers with complex tax issues or unresolved IRS issues. The taxpayer advocate service is available year-round to answer questions and provide assistance when filing taxes. They are available by phone during regular business hours but can also be contacted via email for non-urgent matters. To find the center closest to you, visit the IRS website.

3) IRS Website:

The IRS also offers a variety of helpful resources on its website. From publications and forms to FAQs and other tax-related topics, the IRS website is a great resource for taxpayers looking to find answers or additional information. In addition, there are customer service representatives available to answer questions via email or chat. The IRS also has an IRS2GO app for mobile devices that can provide helpful guidance about filing taxes and other IRS-related topics.

4) Other IRS Phone Numbers:

The other numbers available are categorized based on the problems people might have. This way, you can talk to someone who can help you in a certain scenario. The numbers can be found on the official IRS website, so make sure to check there before calling an IRS number. Look whether the number you are calling matches the problem you are calling for. Don’t feel overwhelmed when trying to contact the IRS. You can easily find a suitable number right away based on your problem by visiting the official website. The numbers are categorized with different issues in mind – so don’t hesitate – to get straight to dialing that perfect one! IRS phone numbers are highly reliable, and IRS agents will help you with whatever issue you might have.

Congressional Contact Method for Additional Assistance:

Knowing what avenues to take if you are having trouble resolving an IRS issue is important. One of the most effective routes is to contact your congressional representatives for additional assistance. Whether you need help gathering records and information or navigating IRS procedures, your representatives have staff available to support you in various areas. You can even join a local political meeting to get advice from experienced volunteers on how best to resolve your issue if needed. Your congressional representatives may also be able to assist with making sure that federal laws are abided by and that your income tax returns are properly handled. Taking this step is essential to help protect your rights as a taxpayer.

A way to look up your congressman Use this link

Here are some other tips for getting the most out of your IRS phone calls:

Have all the documents and information related to your case ready prior to making the call
Make sure you understand exactly what is needed before speaking with an agent
Take notes during the conversation and make sure you understand everything that is said
Ask questions to clarify if you don’t understand something
Don’t forget to thank the IRS agent for their help and guidance

Reasons You Might Need to Contact the IRS

You might need to contact the IRS for a variety of reasons. These can include:
Requesting an extension on filing taxes
Requesting copies of prior tax returns
Resolving disputes about bills and payments
Making changes to existing payment plans
Determining eligibility for certain credits or deductions
Reporting identity theft or fraudulent activity
Answering questions about tax laws and regulations
“Where’s My Refund?” inquiries
You want to know about specific payments or credits
Lost or stolen IRS documents Incorrect address on a form or document Reporting changes to your tax return Requesting additional information or clarification.
You have to confirm or verify payment or return

Situations when you shouldn’t call the IRS:

You should not call the IRS if you are in one of the following situations:
1. You want to report a crime or suspicious activity
2. You need to file a complaint or claim
3. You are seeking legal advice
4. You need help with state tax issues

Remember, if you have any questions about filing your taxes or other IRS-related matters, make sure to contact the appropriate IRS phone number. Whether you are looking for an extension on your taxes or if you have any questions about credits and deductions, the IRS is ready to help. You can also call us! 330-733-1040

How to Prepare for Your Call to the IRS

Be sure to have all the necessary documents, such as your Social Security number, tax return, and other supporting documents that pertain to your issue when you call. It’s important to be prepared before you make the call so that you can provide the best answers possible when speaking with an IRS agent. Additionally, jot down any questions you have ahead of time to ensure that you don’t forget to ask them during the conversation.

Here is some information that the IRS may need in order to help you:

 Social Security Numbers (SSNs)
 Taxpayer Identification Numbers (TINs)
Dependent Information
 Bank account numbers or credit card information
Dates of birth, marriage, and divorce
Financial details such as wages, salaries, tips, and other types of income
Tax payment details
Prior year tax returns
 Business information (if applicable)
Letter or notice that you’ve received

Be sure to have these details ready when you call the IRS. This way, you can provide accurate and complete answers that will help the IRS resolve your issue in a timely manner.

Best Times to Call the IRS:

The best times to call the IRS are local times on Monday through Friday, 7:00 a.m. to 7:00 p.m. It’s important to note that the IRS is closed on all federal holidays as well as Saturdays and Sundays.

When calling the IRS, it is helpful to pick off-hours if possible, as there can be long wait times during peak periods. If you cannot reach the IRS by phone, then you can always mail your inquiries or use one of their online services to contact them.


The best way to reach the IRS is by calling their customer service number. The wait times can be long, but you will eventually get through to a representative who can help you with your issue. You can also try emailing or faxing the IRS, but these methods are not as reliable or timely as calling. If you need to track your tax return, the best way to do so is online through the IRS website.